Boise State GIMM Alumni
I am currently working as an IT Specialist at TriState Medical Health Hospital where I provide hands-on and technical support that keeps hospital staff productive. I am passionate about using my technical skills to support various operations while continuing to grow as a developer and IT professional.
Hands-on fixes with keyboards, mice, printers & scanners
Networking support: toning ethernet ports & switches
Reimaging PCs, Windows 10→11 upgrades, driver installs
Active Directory: unlocking accounts, managing users
Remote support with TeamViewer to solve software/device issues
Deploying & updating hospital software for staff workflows
Enrolling, Securing, and keeping devices compliant across iOS/iPadOS and Android Enterprise using Microsoft Intune.
To enroll Apple devices into Microsoft Intune, I begin by scanning each device with Apple Configurator, which adds it to our Apple Business Manager. From there, I assign it to Intune using our Enrollment Program token. Once the device syncs from Apple Business Manager into Intune, it becomes available for device management.
To enroll Android devices into Intune for our organization, I use a Corporate-Owned Fully Managed User Device enrollment profile. After creating the profile, I generate an enrollment token that includes a QR code. When I’m ready to onboard new Android devices, I simply scan that QR code during the initial device setup. The device then automatically pulls down the assigned configuration settings and applies them as part of the enrollment process.
Apple devices must meet our Intune compliance requirements, such as OS version requirements, encryption, and not being jailbroken. Devices that fall out of compliance will lose access to corporate resources until the are not meeting this compliance has been fixed.
Android devices must meet our Intune compliance requirements such as requiring a secure screen lock, OS version requirements and encryption. Devices that fall out of compliance will lose access to corporate resources until the are not meeting this compliance has been fixed.
Across our organization, I use Intune configuration policies to centrally manage and standardize settings on our Apple devices. These policies allow me to preconfigure essential items such as Wi‑Fi networks, apply specific device restrictions, and control which settings users can access. I also manage app permissions and limit devices to approved work applications, ensuring they remain focused on business use.
For Android devices, I use Intune configuration policies to enforce consistent settings and security across the organization. These policies allow me to preconfigure Wi‑Fi networks, control which device settings users can access, and restrict the device to approved work applications. Because Android is a more open platform, I also apply enhanced security controls such as app protection policies and mandatory threat scans on all installed applications to help against potentially harmful software.
For Apple devices in our organization, I start by obtaining the necessary apps through Apple Business Manager. Once the licenses sync over, I add those apps to our App Restrictions configuration policy in Intune. After that, I place them into the home screen layout I’ve set up depending on what department is using the iPad so they appear automatically when the iPad checks in. App updates are managed through Apple Business Manager, where I typically rely on automatic updates to keep everything current.
For Android devices in our organization, I add apps to the tablets through the Managed Google Play store. From there, I assign each app to the appropriate groups, which are organized by department based on who needs what applications. Once the tablet syncs with Intune, the app automatically appears on the home screen. App updates are set to install automatically as they become available.